.cmdk-backdrop{position:fixed;top:0;right:0;bottom:0;left:0;z-index:2100;display:flex;align-items:flex-start;justify-content:center;padding:12vh 16px 16px;background:#0006}.cmdk-panel{width:min(560px,100%);padding:12px;max-height:min(70vh,520px);display:flex;flex-direction:column;gap:8px}.cmdk-input{width:100%;padding:12px 14px;border:1px solid var(--border);border-radius:var(--radius-md);background:var(--bg-card);font-size:var(--text-body-sm)}.cmdk-hint{margin:0;font-size:var(--text-caption);color:var(--text-tertiary)}.cmdk-list{list-style:none;margin:0;padding:0;overflow-y:auto}.cmdk-item{width:100%;display:grid;grid-template-columns:64px 1fr;grid-template-rows:auto auto;gap:0 10px;padding:8px 10px;border:none;border-radius:var(--radius-md);background:transparent;text-align:left;cursor:pointer}.cmdk-item:hover{background:var(--bg-subtle)}.cmdk-kind{grid-row:1 / span 2;align-self:center;font-size:var(--text-micro);text-transform:uppercase;color:var(--text-tertiary)}.cmdk-label{font-size:var(--text-caption);font-weight:600;color:var(--text-primary)}.cmdk-sub{font-size:var(--text-caption);color:var(--text-tertiary)}.cmdk-empty{padding:16px;text-align:center;color:var(--text-tertiary);font-size:var(--text-caption)}.app-toast-stack{position:fixed;right:16px;bottom:16px;z-index:2000;display:flex;flex-direction:column;gap:8px;max-width:min(360px,calc(100vw - 32px));pointer-events:none}.app-toast{padding:10px 14px;border-radius:var(--radius-md);border:1px solid var(--border);background:var(--bg-card);color:var(--text-primary);font-size:var(--text-caption);box-shadow:0 8px 24px #0000001f;animation:toast-in .2s ease}.app-toast--success{border-color:color-mix(in srgb,#2e7d32 35%,var(--border))}.app-toast--error{border-color:color-mix(in srgb,#c0392b 40%,var(--border));color:#a93226}.app-toast--info{border-color:color-mix(in srgb,var(--accent) 35%,var(--border))}@keyframes toast-in{0%{opacity:0;transform:translateY(6px)}to{opacity:1;transform:translateY(0)}}.loading-dots{display:flex;align-items:center;gap:6px}.loading-label{margin-right:var(--spacing-2);color:var(--text-secondary);font-size:var(--text-caption)}.dot{width:6px;height:6px;border-radius:50%;background:var(--accent);animation:pulse-dot 1s ease-in-out infinite}.dot:nth-child(3){animation-delay:.15s}.dot:nth-child(4){animation-delay:.3s}.chat-status-overlay{position:relative;z-index:20;display:flex;flex-direction:column;gap:0;flex-shrink:0}.chat-pending-banner{display:flex;align-items:center;gap:12px;padding:10px var(--spacing-5);background:var(--accent-soft);border-bottom:1px solid color-mix(in srgb,var(--accent) 20%,var(--border));color:var(--text-primary)}.chat-pending-banner .loading-dots{flex-shrink:0}.chat-pending-banner-text{display:flex;flex-direction:column;gap:2px;min-width:0;flex:1}.chat-pending-banner-text strong{font-size:var(--text-body-sm);font-weight:600;color:var(--accent)}.chat-pending-question{font-size:var(--text-caption);color:var(--text-secondary);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.chat-pending-banner-link{flex-shrink:0;padding:6px 12px;border-radius:var(--radius-sm);background:var(--bg-card);border:1px solid var(--border);font-size:var(--text-caption);font-weight:500;color:var(--accent);text-decoration:none;transition:background .15s ease,border-color .15s ease}.chat-pending-banner-link:hover{background:var(--bg-base);border-color:var(--accent);text-decoration:none}.chat-toast{display:flex;align-items:center;gap:12px;padding:12px var(--spacing-5);border-bottom:1px solid var(--border);font-size:var(--text-body-sm);animation:chat-toast-in .2s ease-out}.chat-toast-success{background:color-mix(in srgb,#10b981 12%,var(--bg-card));color:var(--text-primary)}.chat-toast-error{background:color-mix(in srgb,#ef4444 10%,var(--bg-card));color:var(--text-primary)}.chat-toast-link{flex-shrink:0;font-size:var(--text-caption);font-weight:500}.chat-toast-dismiss{margin-left:auto;flex-shrink:0;width:28px;height:28px;border:none;border-radius:var(--radius-sm);background:transparent;color:var(--text-tertiary);font-size:18px;line-height:1}.chat-toast-dismiss:hover{background:var(--bg-base);color:var(--text-primary)}@keyframes chat-toast-in{0%{opacity:0;transform:translateY(-6px)}to{opacity:1;transform:translateY(0)}}.brand-mark{display:flex;align-items:center;gap:var(--spacing-3);min-width:0}.brand-mark-logo{display:block;height:auto;object-fit:contain;flex-shrink:0;background:#000;border-radius:6px;padding:6px 10px}.brand-mark-text{display:flex;flex-direction:column;gap:2px;min-width:0;text-align:left}.brand-mark-title{font-family:var(--font-display);font-weight:650;font-size:var(--text-body-sm);letter-spacing:-.02em;color:var(--text-primary);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.brand-mark-sub{font-size:var(--text-micro);color:var(--text-secondary);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.brand-mark--hero{flex-direction:column;align-items:center;gap:var(--spacing-4);text-align:center}.brand-mark--hero .brand-mark-text{align-items:center;text-align:center}.brand-mark--hero .brand-mark-title{font-size:var(--text-h1);font-weight:700}.brand-mark--hero .brand-mark-logo{width:min(160px,55vw);height:auto}.brand-mark--compact .brand-mark-logo{width:72px;height:auto}.sidebar .brand-mark{padding:0 var(--spacing-2) var(--spacing-4)}.sidebar .brand-mark-title{font-size:12px;white-space:normal;line-height:1.3}.sidebar{display:flex;flex-direction:column;width:var(--nav-width);padding:var(--spacing-5) var(--spacing-3);background:var(--bg-subtle);border-right:1px solid var(--border);height:100vh;overflow-y:auto}.sidebar-logo{padding:0 var(--spacing-3) var(--spacing-5);font-size:var(--text-body-sm);font-weight:600;letter-spacing:-.02em;color:var(--text-primary)}.sidebar-section{margin-bottom:var(--spacing-4)}.sidebar-section-label{margin:0 0 var(--spacing-2);padding:0 var(--spacing-3);font-size:var(--text-caption);font-weight:600;letter-spacing:.04em;text-transform:uppercase;color:var(--text-tertiary)}.sidebar-list{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:var(--spacing-1)}.sidebar-link{display:flex;align-items:center;gap:var(--spacing-3);padding:10px var(--spacing-3);border-radius:var(--radius-md);color:var(--text-secondary);text-decoration:none;transition:background .15s ease,color .15s ease}.sidebar-link:hover{color:var(--text-primary);background:var(--bg-base);text-decoration:none}.sidebar-link.active{color:var(--accent);background:var(--accent-soft);font-weight:500}.sidebar-icon{position:relative;font-size:16px;line-height:1;width:20px;text-align:center;flex-shrink:0}.sidebar-pending-dot{position:absolute;top:-3px;right:-4px;width:7px;height:7px;border-radius:50%;background:var(--accent);animation:pulse-dot 1.2s ease-in-out infinite}.sidebar-health-dot{position:absolute;top:-3px;right:-4px;width:7px;height:7px;border-radius:50%;flex-shrink:0}.sidebar-health-dot.err{background:#c0392b}.sidebar-prefs{display:flex;flex-wrap:wrap;gap:6px;margin-bottom:4px}.sidebar-pref-btn{padding:4px 8px;border:1px solid var(--border);border-radius:var(--radius-sm);background:var(--bg-card);font-size:var(--text-caption);color:var(--text-secondary);cursor:pointer}.sidebar-label{display:inline-flex;align-items:center;font-size:var(--text-body-sm);letter-spacing:-.01em}.sidebar-footer{margin-top:auto;display:flex;flex-direction:column;gap:var(--spacing-2);padding-top:var(--spacing-3);border-top:1px solid var(--border)}.sidebar-theme{display:flex;width:100%;border:1px solid var(--border);border-radius:var(--radius-md);overflow:hidden;background:var(--bg-card)}.sidebar-theme-btn{flex:1;-webkit-appearance:none;-moz-appearance:none;appearance:none;border:none;border-right:1px solid var(--border);background:transparent;color:var(--text-secondary);font-size:var(--text-caption);font-weight:600;padding:8px 10px;cursor:pointer;transition:background .12s ease,color .12s ease}.sidebar-theme-btn:last-child{border-right:none}.sidebar-theme-btn:hover{color:var(--text-primary);background:color-mix(in srgb,var(--accent) 8%,transparent)}.sidebar-theme-btn.active{background:var(--accent-soft);color:var(--accent)}.sidebar-dev-group{display:flex;gap:var(--spacing-2)}.sidebar-dev{padding:8px var(--spacing-2);font-size:var(--text-caption);color:var(--text-tertiary);text-decoration:none}.sidebar-dev:hover{color:var(--accent)}.sidebar-logout{width:100%;padding:10px var(--spacing-3);border:1px solid var(--border);border-radius:var(--radius-md);background:var(--bg-card);color:var(--text-secondary);font-size:var(--text-caption);font-weight:500;cursor:pointer;text-align:center;transition:border-color .12s ease,color .12s ease,background .12s ease}.sidebar-logout:hover{color:var(--text-primary);border-color:var(--accent);background:var(--accent-soft)}.notification-bell{position:relative}.notification-bell-btn{position:relative;background:none;border:1px solid var(--border);border-radius:var(--radius-md);padding:6px 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0}.notification-list{list-style:none;margin:0;padding:0}.notification-item{display:flex;flex-direction:column;align-items:flex-start;gap:2px;width:100%;text-align:left;padding:var(--spacing-2) var(--spacing-1);border:none;background:none;border-bottom:1px solid var(--border);cursor:pointer;font:inherit;color:inherit}.notification-item.unread{background:color-mix(in srgb,var(--accent) 6%,transparent)}.notification-item.urgent{border-left:3px solid #b45309}.notification-item.urgent .notification-title{color:#92400e}.notification-item.unread .notification-title{font-weight:700}.notification-title{font-size:var(--text-body-sm)}.notification-preview,.notification-time{font-size:var(--text-caption);color:var(--text-secondary)}.admin-ops-strip{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:var(--spacing-3);margin-bottom:var(--spacing-4)}.admin-ops-card{display:flex;flex-direction:column;gap:4px;padding:var(--spacing-3);border:1px solid var(--border);border-radius:var(--radius-md);background:var(--bg-card)}.admin-ops-label{font-size:var(--text-caption);color:var(--text-tertiary)}.admin-ops-value{font-size:1.35rem;font-weight:650;letter-spacing:-.02em}.admin-ops-link{font-size:var(--text-caption);color:var(--accent);text-decoration:none}.admin-ops-empty{margin:0;font-size:var(--text-caption);color:var(--text-tertiary)}.admin-ops-recent-list{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:4px}.admin-ops-recent-list a{font-size:var(--text-caption);color:var(--text-secondary);text-decoration:none}.admin-ops-recent-list a:hover{color:var(--accent)}@media(max-width:960px){.admin-ops-strip{grid-template-columns:1fr 1fr}}@media(max-width:720px){.admin-ops-strip{grid-template-columns:1fr}}.service-requests-panel .srp-refresh{font-size:var(--text-caption);padding:4px 10px;border:1px solid var(--border);border-radius:var(--radius-md);background:var(--surface);cursor:pointer}.srp-filters{display:flex;flex-direction:column;gap:var(--spacing-3);margin:var(--spacing-3) 0;padding:var(--spacing-3);border:1px solid var(--border);border-radius:var(--radius-md);background:color-mix(in srgb,var(--accent) 3%,var(--surface))}.srp-filter-group{display:flex;flex-direction:column;gap:var(--spacing-2)}.srp-filter-label{font-size:var(--text-caption);font-weight:700;text-transform:uppercase;letter-spacing:.04em;color:var(--text-secondary)}.srp-filter-chips{display:flex;flex-wrap:wrap;gap:4px}.srp-chip{padding:3px 8px;border-radius:var(--radius-sm);border:1px solid var(--border);background:var(--surface);font-size:12px;cursor:pointer;color:var(--text-secondary)}.srp-chip.active{border-color:var(--accent);background:color-mix(in srgb,var(--accent) 12%,var(--surface));color:var(--accent);font-weight:600}.srp-badges-compact{margin:var(--spacing-1) 0 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var(--spacing-4);border:1px solid var(--border);border-radius:var(--radius-md);background:var(--bg-subtle)}.srp-close-head{display:flex;flex-wrap:wrap;align-items:center;justify-content:space-between;gap:var(--spacing-2)}.srp-close-btn{align-self:flex-start}.srp-close-btn:disabled{opacity:.5;cursor:not-allowed}.srp-detail-head{display:flex;align-items:flex-start;justify-content:space-between;gap:var(--spacing-3);margin-bottom:var(--spacing-2)}.srp-detail-head h3{margin:0;flex:1;min-width:0;line-height:var(--lh-tight)}.srp-open-window{flex-shrink:0;display:inline-flex;align-items:center;justify-content:center;width:36px;height:36px;padding:0;border:1px solid var(--border);border-radius:var(--radius-md);background:var(--bg-card);color:var(--text-secondary);cursor:pointer;transition:border-color .15s ease,color .15s ease,background .15s ease}.srp-open-window:hover{border-color:var(--accent);color:var(--accent);background:var(--accent-soft)}.srp-btn{padding:8px 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ease}.srp-reply-input:focus{outline:none;border-color:var(--accent);box-shadow:var(--focus-ring)}.srp-reply-input::placeholder{color:var(--text-tertiary)}.srp-reply-input:disabled{opacity:.6}.srp-reply-toolbar{display:flex;flex-wrap:wrap;align-items:center;justify-content:center;gap:var(--spacing-2)}.srp-file-btn{position:relative;display:inline-flex;align-items:center;padding:7px 12px;border:1px solid var(--border);border-radius:var(--radius-md);background:var(--bg-card);color:var(--text-secondary);font-size:var(--text-caption);font-weight:500;cursor:pointer;transition:border-color .15s ease,color .15s ease,background .15s ease}.srp-file-btn:hover{border-color:var(--accent);color:var(--accent);background:var(--accent-soft)}.srp-file-input{position:absolute;top:0;right:0;bottom:0;left:0;width:100%;height:100%;opacity:0;cursor:pointer}.srp-file-summary{flex:1;min-width:120px;font-size:var(--text-caption);color:var(--text-tertiary)}.srp-reply-send{padding:var(--spacing-3) 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18px}.answer-code{margin:var(--spacing-3) 0;padding:var(--spacing-3) var(--spacing-4);background:var(--bg-subtle);border:1px solid var(--border);border-radius:var(--radius-sm);overflow-x:auto;font-family:var(--font-mono);font-size:var(--text-caption);color:var(--text-primary)}.answer-citations{margin-top:var(--spacing-4);padding-top:var(--spacing-4);border-top:1px solid var(--border)}.citation-row{display:flex;flex-direction:column;gap:var(--spacing-2);margin-top:10px}.citation-item{display:flex;align-items:center;gap:var(--spacing-2);flex-wrap:wrap}.answer-scope-notice{margin:var(--spacing-3) 0 var(--spacing-4);padding:var(--spacing-3) var(--spacing-4);background:var(--status-hold-soft);border:1px solid color-mix(in srgb,var(--status-hold) 30%,var(--border));border-radius:var(--radius-md)}.answer-scope-notice .mono-label{color:var(--status-hold)}.answer-scope-notice p{margin:6px 0 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var(--accent);background:var(--accent-soft);color:var(--accent);font-size:var(--text-body-sm);font-weight:500;cursor:pointer}.checklist-offer-btn:hover{background:var(--accent);color:#fff}.answer-verify,.answer-verify-branch{display:flex;flex-direction:column;align-items:center;gap:var(--spacing-2);width:100%;padding:var(--spacing-3);border:1px solid var(--border);border-radius:var(--radius-md);background:color-mix(in srgb,var(--accent) 5%,var(--surface));margin-bottom:var(--spacing-2)}.answer-verify-text{margin:0;font-size:var(--text-body-sm);font-weight:600;text-align:center}.answer-verify-actions{display:flex;flex-wrap:wrap;gap:var(--spacing-2);justify-content:center;align-items:center}.answer-verify-yes,.answer-verify-no{padding:var(--spacing-2) var(--spacing-4);border-radius:var(--radius-md);font-size:var(--text-body-sm);font-weight:500;cursor:pointer}.answer-verify-yes{border:1px solid var(--accent);background:var(--accent);color:#fff}.answer-verify-no{border:1px solid var(--border);background:var(--surface);color:var(--text-primary)}.answer-verify-done{margin:0 0 var(--spacing-2);font-size:var(--text-caption);color:var(--text-secondary);text-align:center}.answer-ticket-direct{margin-top:var(--spacing-1);border:none;background:none;color:var(--accent);font-size:var(--text-caption);cursor:pointer;text-decoration:underline}.answer-ticket-btn{border-color:var(--accent)!important}.answer-feedback-fold{margin-top:var(--spacing-2);font-size:var(--text-caption)}.answer-feedback-fold summary{cursor:pointer;color:var(--text-secondary);text-align:center;list-style:none}.answer-feedback-fold summary::-webkit-details-marker{display:none}.answer-verify-hint{margin:0;font-size:var(--text-caption);color:var(--text-secondary);text-align:center;max-width:36rem}.skeleton-line{height:14px;width:100%}.skeleton-line.short{width:60%}.answer-feedback-block{display:flex;flex-wrap:wrap;align-items:center;gap:10px;margin-top:var(--spacing-4);padding-top:var(--spacing-3);border-top:1px solid var(--border)}.answer-feedback-prompt{margin:0;font-size:var(--text-caption);color:var(--text-secondary)}.answer-steps{display:flex;flex-direction:column;gap:var(--spacing-3)}.answer-step h3{margin:0 0 6px}.answer-admin-detail{margin-top:var(--spacing-3);padding:var(--spacing-2) var(--spacing-3);border:1px dashed var(--border);border-radius:var(--radius-md);font-size:var(--text-caption)}.answer-admin-detail summary{cursor:pointer;color:var(--text-secondary);font-weight:600}.answer-admin-dl{margin:var(--spacing-2) 0 0;display:flex;flex-direction:column;gap:6px}.answer-admin-dl div{display:grid;grid-template-columns:100px 1fr;gap:8px}.answer-admin-dl dt{color:var(--text-tertiary)}.answer-admin-dl dd{margin:0;word-break:break-all}.answer-admin-dl code{font-size:var(--text-caption)}.chat-history-panel{position:relative;display:flex;flex-direction:column;min-width:0;min-height:0;border-right:1px solid var(--border);background:var(--bg-subtle);overflow:hidden;opacity:.92;max-width:240px;flex:0 0 240px;padding-top:14px;box-sizing:border-box}.chat-history-panel.resizable{max-width:none}.chat-history-resize{position:absolute;top:0;right:-3px;width:6px;height:100%;cursor:col-resize;z-index:4;background:transparent}.chat-history-resize:hover,.chat-history-resize:active{background:color-mix(in srgb,var(--accent) 35%,transparent)}body.chat-history-resizing{cursor:col-resize!important;-webkit-user-select:none!important;user-select:none!important}body.chat-history-resizing 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var(--border);background:var(--bg-card);color:var(--text-primary);cursor:pointer;transition:background .15s ease,border-color .15s ease}.chat-history-new:hover:not(:disabled){border-color:var(--accent);background:var(--accent-soft)}.chat-history-new:disabled{opacity:.5;cursor:not-allowed}.chat-history-search-wrap{padding:var(--spacing-1) var(--spacing-3) var(--spacing-2);flex-shrink:0}.chat-history-search{width:100%;box-sizing:border-box;padding:7px 10px;font-size:var(--text-caption);border-radius:var(--radius-sm);border:1px solid var(--border);background:var(--bg-card);color:var(--text-primary)}.chat-history-search::placeholder{color:var(--text-tertiary)}.chat-history-search:focus{outline:none;border-color:var(--accent)}.chat-history-group{display:flex;flex-direction:column;gap:4px;margin-bottom:var(--spacing-3)}.chat-history-group-label{margin:0;padding:4px 8px 2px;font-size:var(--text-caption);font-weight:600;letter-spacing:.02em;color:var(--text-tertiary)}.chat-history-group-toggle{display:flex;align-items:center;gap:6px;width:100%;margin:0;padding:4px 8px 2px;border:none;background:transparent;cursor:pointer;text-align:left;color:var(--text-tertiary);border-radius:var(--radius-sm)}.chat-history-group-toggle:hover{color:var(--text-secondary);background:var(--bg-card)}.chat-history-group-chevron{font-size:var(--text-micro);width:10px;flex-shrink:0;opacity:.85}.chat-history-group-label-text{font-size:var(--text-caption);font-weight:600;letter-spacing:.02em}.chat-history-group-count{margin-left:auto;font-size:var(--text-micro);font-weight:500;color:var(--text-tertiary);opacity:.85}.chat-history-group-items{display:flex;flex-direction:column;gap:4px}.chat-history-list{flex:1;min-height:0;overflow-y:auto;padding:var(--spacing-2);display:flex;flex-direction:column;gap:4px}.chat-history-empty{margin:var(--spacing-4) var(--spacing-2);font-size:var(--text-caption);color:var(--text-tertiary);line-height:1.5}.chat-history-empty-inline{margin:4px 8px 8px}.chat-history-item-row{display:flex;align-items:stretch;gap:2px;width:100%}.chat-history-item{display:flex;flex-direction:column;align-items:flex-start;gap:4px;width:100%;padding:8px 10px;border:1px solid transparent;border-radius:var(--radius-sm);background:transparent;color:var(--text-secondary);cursor:pointer;text-align:left;box-sizing:border-box}.chat-history-item-row .chat-history-item{flex:1;min-width:0}.chat-history-item:hover:not(:disabled){background:var(--bg-card);border-color:var(--border);color:var(--text-primary)}.chat-history-item.active{background:var(--bg-card);border-color:var(--accent);color:var(--text-primary);box-shadow:var(--shadow-sm)}.chat-history-item:disabled{opacity:.6;cursor:not-allowed}.chat-history-item.editing{cursor:default;background:var(--bg-card);border-color:var(--accent)}.chat-history-rename-input{width:100%;box-sizing:border-box;padding:2px 4px;margin:-2px -4px;font-size:var(--text-caption);line-height:1.45;border:1px solid var(--accent);border-radius:2px;background:var(--bg-card);color:var(--text-primary)}.chat-history-rename-input:focus{outline:none}.chat-history-item-text{font-size:var(--text-caption);line-height:1.45;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden;width:100%}.chat-history-item-meta{display:flex;align-items:center;justify-content:space-between;gap:var(--spacing-2);width:100%}.chat-history-status{font-size:var(--text-micro);font-weight:500;padding:2px 6px;border-radius:var(--radius-full);background:var(--bg-subtle);color:var(--text-tertiary)}.chat-history-status.status-diagnosing,.chat-history-status.status-intake{background:var(--accent-soft);color:var(--accent)}.chat-history-status.status-resolved{background:#ecfdf5;color:#047857}.chat-history-status.status-escalated{background:#fff7ed;color:#c2410c}.chat-history-when{font-size:var(--text-micro);color:var(--text-tertiary);flex-shrink:0}.chat-history-ctx-menu{position:fixed;z-index:1200;min-width:148px;padding:4px;border:1px solid var(--border);border-radius:var(--radius-sm);background:var(--bg-card);box-shadow:var(--shadow-md, 0 8px 24px rgba(0, 0, 0, .12));display:flex;flex-direction:column;gap:2px}.chat-history-ctx-item{display:block;width:100%;padding:8px 10px;border:none;border-radius:4px;background:transparent;color:var(--text-primary);font-size:var(--text-caption);text-align:left;cursor:pointer}.chat-history-ctx-item:hover:not(:disabled){background:var(--bg-subtle)}.chat-history-ctx-item:disabled{opacity:.5;cursor:not-allowed}.chat-history-ctx-item.danger{color:#b91c1c}.chat-history-ctx-item.danger:hover:not(:disabled){background:#fef2f2}@media(max-width:960px){.chat-history-resize{display:none}.chat-history-panel.resizable{width:min(280px,86vw)!important;flex:none!important;max-width:min(280px,86vw)!important}}.chat-input-area{position:sticky;bottom:0;z-index:6;padding:var(--spacing-4) var(--spacing-5) var(--spacing-5);border-top:1px solid var(--border);background:var(--bg-base)}.suggestion-row{display:flex;flex-wrap:wrap;gap:var(--spacing-2);margin-bottom:var(--spacing-3)}.suggestion-chip{padding:7px var(--spacing-3);background:var(--bg-card);border:1px solid var(--border);border-radius:var(--radius-full);color:var(--text-secondary);font-size:var(--text-caption);transition:border-color .15s ease,color .15s ease,background .15s ease}.suggestion-chip:hover:not(:disabled){border-color:var(--accent);color:var(--text-primary);background:var(--accent-soft)}.chat-suggest-list{list-style:none;margin:0 0 var(--spacing-2);padding:4px 0;max-height:220px;overflow-y:auto;border:1px solid var(--border);border-radius:var(--radius-md);background:var(--bg-card);box-shadow:var(--shadow-md)}.chat-suggest-item{display:block;width:100%;padding:9px 14px;border:none;background:transparent;color:var(--text-secondary);font-size:var(--text-body-sm);text-align:left;cursor:pointer;line-height:1.4}.chat-suggest-item:hover,.chat-suggest-item.active{background:var(--accent-soft);color:var(--text-primary)}.chat-suggest-mark{background:transparent;color:var(--accent);font-weight:650;padding:0}.chat-form{display:flex;align-items:flex-end;gap:10px}.scope-badge{padding:var(--spacing-3) var(--spacing-3);background:var(--accent-soft);border:1px solid var(--border);border-radius:var(--radius-full);color:var(--accent);font-size:var(--text-caption);font-weight:500;align-self:center}.chat-input{flex:1;min-height:44px;max-height:16.666vh;padding:var(--spacing-3) var(--spacing-4);background:var(--bg-card);border:1px solid var(--border);border-radius:var(--radius-md);color:var(--text-primary);font-size:var(--text-body-sm);font-family:inherit;line-height:1.45;outline:none;resize:none;overflow-y:hidden;scrollbar-width:none;-ms-overflow-style:none;box-shadow:var(--shadow-sm);transition:box-shadow .15s ease,border-color .15s ease}.chat-input::-webkit-scrollbar{display:none;width:0;height:0}.chat-input:focus{border-color:var(--accent);box-shadow:var(--focus-ring)}.chat-input::placeholder{color:var(--text-tertiary)}.chat-input-hint{margin:6px 0 0;padding-left:calc(var(--spacing-3) + 4.5rem);color:var(--text-tertiary);font-size:var(--text-caption);letter-spacing:.02em}.send-btn{padding:var(--spacing-3) var(--spacing-5);background:var(--accent);border:none;border-radius:var(--radius-md);color:#fff;font-size:var(--text-body-sm);font-weight:500;transition:background .15s ease,box-shadow .15s ease}.send-btn:disabled{opacity:.5;cursor:not-allowed}.send-btn:not(:disabled):hover{background:var(--accent-hover);box-shadow:var(--shadow-md)}.send-btn.cancel-btn{background:var(--status-risk, #d64545);opacity:1;cursor:pointer}.send-btn.cancel-btn:hover{background:color-mix(in srgb,var(--status-risk, #d64545) 85%,#000);box-shadow:var(--shadow-md)}.chat-status-banner{display:flex;align-items:center;gap:8px;margin:var(--spacing-3) var(--spacing-5) 0;padding:8px 12px;border-radius:var(--radius-md);font-size:var(--text-caption);line-height:1.45;flex-shrink:0}.chat-status-banner.mode-escalated{background:#fff7ed;color:#c2410c;border:1px solid #fed7aa}.chat-status-banner.mode-live{background:var(--accent-soft);color:var(--accent);border:1px solid rgba(99,102,241,.2)}.chat-status-banner.mode-archive{background:var(--bg-subtle);color:var(--text-secondary);border:1px solid var(--border)}.chat-status-banner.mode-loading{background:var(--bg-subtle);color:var(--text-tertiary)}.chat-status-banner.checklist-wait{background:#fff7ed;color:#c2410c;border-color:#fed7aa}.chat-status-dot{width:8px;height:8px;border-radius:50%;background:currentColor;flex-shrink:0}.chat-status-text{flex:1}.chat-welcome{display:flex;flex-direction:column;align-items:center;justify-content:center;flex:1 1 auto;min-height:min(42vh,320px);padding:var(--spacing-8, 2rem) var(--spacing-4);text-align:center}.chat-welcome-greeting{margin:0;font-size:clamp(1.25rem,2.4vw,1.65rem);font-weight:600;line-height:1.4;letter-spacing:-.02em;color:var(--text-primary)}.chat-welcome-hint{margin:var(--spacing-3, .75rem) 0 0;max-width:28rem;font-size:var(--text-body-sm, .9rem);line-height:var(--lh-body, 1.5);color:var(--text-secondary)}.checklist-card{padding:1.25rem 1.5rem;margin:.75rem 0;border:1px solid var(--border-subtle, rgba(99, 102, 241, .2))}.checklist-header{display:flex;flex-direction:column;gap:.5rem;margin-bottom:.75rem}.checklist-progress{height:4px;border-radius:var(--radius-full);background:var(--border);overflow:hidden}.checklist-progress-fill{height:100%;background:var(--accent);border-radius:var(--radius-full);transition:width .2s ease}.checklist-why-details{margin:0 0 .5rem;font-size:var(--text-body-sm)}.checklist-why-details summary{cursor:pointer;color:var(--accent);font-weight:500;margin-bottom:.25rem}.checklist-why-details summary:hover{text-decoration:underline}.checklist-why{margin:.25rem 0 0;font-size:var(--text-body-sm);color:var(--text-muted, #64748b);line-height:1.45}.checklist-round{display:block;margin-top:.15rem;font-size:var(--text-body-sm);color:var(--text-muted, #64748b);font-weight:600}.checklist-intro{margin:0 0 1rem;line-height:1.5}.checklist-items{list-style:none;padding:0;margin:0 0 1rem;display:flex;flex-direction:column;gap:1rem}.checklist-ask{display:block;font-weight:600;margin-bottom:.35rem}.checklist-input{width:100%;padding:.65rem .75rem;border-radius:8px;border:1px solid var(--border-subtle, #e2e8f0);font:inherit;resize:vertical}.checklist-submit{margin-top:.75rem;padding:.65rem 1.25rem;border-radius:8px;border:none;background:var(--accent, #6366f1);color:#fff;font-weight:600;cursor:pointer}.checklist-submit:disabled{opacity:.5;cursor:not-allowed}.ticket-att{display:flex;flex-direction:column;gap:8px}.ticket-att.is-disabled{opacity:.55;pointer-events:none}.ticket-att-head{display:flex;align-items:baseline;justify-content:space-between;gap:8px}.ticket-att-label{font-size:var(--text-caption);font-weight:600;color:var(--text-primary)}.ticket-att-budget{font-size:var(--text-micro, 11px);font-variant-numeric:tabular-nums;color:var(--text-tertiary)}.ticket-att-budget.is-over{color:var(--danger, #c0392b);font-weight:600}.ticket-att-drop{position:relative;border:1.5px dashed color-mix(in srgb,var(--border) 80%,var(--accent) 20%);border-radius:var(--radius-md);background:linear-gradient(160deg,color-mix(in srgb,var(--accent) 4%,var(--surface)) 0%,var(--surface) 55%);transition:border-color .15s ease,background .15s ease,box-shadow .15s ease}.ticket-att-drop:hover,.ticket-att-drop.is-dragging{border-color:var(--accent);border-style:solid;background:color-mix(in srgb,var(--accent) 8%,var(--surface));box-shadow:0 0 0 3px color-mix(in srgb,var(--accent) 12%,transparent)}.ticket-att-drop.has-files{border-style:solid;border-color:color-mix(in srgb,var(--border) 70%,var(--accent) 30%)}.ticket-att-input{position:absolute;top:0;right:0;bottom:0;left:0;width:100%;height:100%;opacity:0;cursor:pointer;z-index:1}.ticket-att-drop-inner{display:flex;flex-direction:column;align-items:center;gap:4px;padding:16px 12px;text-align:center;pointer-events:none}.ticket-att-icon{display:grid;place-items:center;width:40px;height:40px;border-radius:12px;color:var(--accent);background:color-mix(in srgb,var(--accent) 12%,transparent);margin-bottom:2px}.ticket-att-hint{margin:0;font-size:var(--text-body-sm);color:var(--text-secondary);line-height:1.4}.ticket-att-browse{pointer-events:auto;position:relative;z-index:2;color:var(--accent);font-weight:600;text-decoration:underline;text-underline-offset:2px;cursor:pointer}.ticket-att-sub{margin:0;font-size:var(--text-micro, 11px);color:var(--text-tertiary)}.ticket-att-bar{height:3px;border-radius:999px;background:color-mix(in srgb,var(--border) 70%,transparent);overflow:hidden}.ticket-att-bar>span{display:block;height:100%;border-radius:inherit;background:var(--accent);transition:width .2s ease}.ticket-att-bar.is-over>span{background:var(--danger, #c0392b)}.ticket-att-chips{display:flex;flex-wrap:wrap;align-items:center;gap:6px;margin:0;padding:0;list-style:none}.ticket-att-chip{display:inline-flex;align-items:center;gap:6px;max-width:100%;padding:5px 6px 5px 10px;border:1px solid var(--border);border-radius:999px;background:var(--surface);font-size:var(--text-caption)}.ticket-att-chip-name{max-width:140px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;color:var(--text-primary)}.ticket-att-chip-size{color:var(--text-tertiary);font-variant-numeric:tabular-nums;flex-shrink:0}.ticket-att-chip-remove{display:grid;place-items:center;width:22px;height:22px;border:none;border-radius:999px;background:color-mix(in srgb,var(--text-primary) 6%,transparent);color:var(--text-secondary);font-size:14px;line-height:1;cursor:pointer;flex-shrink:0}.ticket-att-chip-remove:hover{background:color-mix(in srgb,var(--danger, #c0392b) 14%,transparent);color:var(--danger, #c0392b)}.ticket-att-clear{border:none;background:none;padding:4px 6px;font-size:var(--text-caption);color:var(--text-tertiary);cursor:pointer;text-decoration:underline;text-underline-offset:2px}.ticket-att-clear:hover{color:var(--text-secondary)}.ticket-att-warn{margin:0;font-size:var(--text-caption);color:var(--danger, #c0392b)}.human-request-card{border-left:3px solid var(--accent);padding:var(--spacing-4);margin-top:var(--spacing-3)}.human-request-head{display:flex;align-items:center;justify-content:space-between;gap:var(--spacing-3);margin-bottom:var(--spacing-3)}.human-request-tenant{font-size:var(--text-caption);color:var(--text-secondary)}.human-request-body{font-size:var(--text-body-sm);line-height:1.55;margin-bottom:var(--spacing-3)}.human-request-reason{font-size:var(--text-caption);color:var(--text-tertiary);margin-bottom:var(--spacing-3)}.human-request-form{display:flex;flex-direction:column;gap:var(--spacing-2)}.human-request-label{font-size:var(--text-caption);font-weight:600}.human-request-textarea{width:100%;min-height:96px;padding:var(--spacing-3);border:1px solid var(--border);border-radius:var(--radius-md);background:var(--surface);color:var(--text-primary);font:inherit;resize:vertical}.human-request-submit{padding:8px 16px;border:none;border-radius:var(--radius-md);background:var(--accent);color:#fff;font-weight:600;cursor:pointer}.human-request-submit:disabled{opacity:.5;cursor:not-allowed}.human-request-error{color:var(--danger, #c0392b);font-size:var(--text-caption)}.human-request-advanced{font-size:var(--text-caption)}.human-request-advanced summary{cursor:pointer;color:var(--text-secondary);margin-bottom:var(--spacing-2)}.human-request-done{padding:var(--spacing-3);background:color-mix(in srgb,var(--accent) 8%,var(--surface));border-radius:var(--radius-md);font-size:var(--text-body-sm)}.human-request-preview{margin:var(--spacing-2) 0;color:var(--text-secondary);white-space:pre-wrap}.human-request-link{color:var(--accent);font-weight:600;text-decoration:none}.human-request-new-chat{margin-top:var(--spacing-3);background:none;border:none;color:var(--accent);cursor:pointer;font-size:var(--text-caption)}.human-request-status{font-size:var(--text-caption);color:var(--text-secondary)}.human-request-ticket-no{font-family:var(--font-mono, ui-monospace, monospace);letter-spacing:.02em}.human-request-priority{display:flex;flex-wrap:wrap;gap:6px}.human-request-prio-opt{display:inline-flex;align-items:center;gap:4px;padding:6px 10px;border:1px solid var(--border);border-radius:var(--radius-md);font-size:var(--text-caption);cursor:pointer;background:var(--surface)}.human-request-prio-opt input{position:absolute;opacity:0;pointer-events:none}.human-request-prio-opt.active{border-color:var(--accent);background:color-mix(in srgb,var(--accent) 12%,var(--surface));font-weight:600}.human-request-prio-opt.urgent.active{border-color:#b45309;background:color-mix(in srgb,#b45309 14%,var(--surface));color:#92400e}.human-request-select{width:100%;padding:8px 10px;border:1px solid var(--border);border-radius:var(--radius-md);background:var(--surface);color:var(--text-primary);font:inherit}.direct-ticket-actions{display:flex;flex-wrap:wrap;align-items:center;justify-content:center;gap:var(--spacing-2);margin-top:var(--spacing-1)}.direct-ticket-actions .human-request-new-chat{margin-top:0}.project-scope-bar{padding:var(--spacing-2) var(--spacing-5) var(--spacing-3);border-bottom:1px solid var(--border);background:var(--bg-subtle)}.project-scope-row{display:flex;align-items:center;gap:var(--spacing-3);flex-wrap:wrap}.project-scope-label{color:var(--text-tertiary);font-size:var(--text-caption);flex-shrink:0}.project-scope-combo{position:relative;flex:1;min-width:0;max-width:360px}.project-scope-trigger{display:flex;align-items:center;justify-content:space-between;gap:var(--spacing-2);width:100%;padding:7px 12px;border-radius:var(--radius-md, 8px);border:1px solid var(--border);background:var(--bg-card);color:var(--text-primary);font-size:var(--text-caption);cursor:pointer;text-align:left;transition:border-color .15s,background 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18%,var(--bg-card))}.tenant-acc-code{font-family:var(--font-mono);font-size:var(--text-caption);font-weight:600;letter-spacing:.04em;text-transform:uppercase;color:var(--text-secondary)}.accounts-action.primary-ghost{border-color:var(--accent);color:var(--accent)}.ended-solution-list{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:var(--spacing-2)}.ended-solution-group{border:1px solid var(--border);border-radius:var(--radius-md);background:var(--bg-subtle);overflow:hidden}.ended-solution-toggle{width:100%;display:flex;align-items:center;gap:8px;min-height:44px;padding:var(--spacing-2) var(--spacing-3);border:none;background:transparent;text-align:left;cursor:pointer;font:inherit;color:inherit}.ended-solution-toggle:hover{background:color-mix(in srgb,var(--accent) 5%,transparent)}.ended-solution-name{flex:1;font-weight:600;font-size:var(--text-body-sm)}.ended-solution-body{padding:0 var(--spacing-3) var(--spacing-3);border-top:1px solid var(--border)}.ended-solution-body .tenant-accordion{margin-top:var(--spacing-2)}.ended-solution-body .accounts-empty{padding:var(--spacing-2) 0}.accounts-search{flex:1;min-width:180px;padding:8px 12px;border:1px solid var(--border);border-radius:var(--radius-md);background:var(--bg-card);font-size:var(--text-caption);box-shadow:var(--shadow-sm)}.accounts-search:focus{outline:none;border-color:var(--accent);box-shadow:var(--focus-ring)}.accounts-filter-bar{display:flex;flex-wrap:wrap;gap:var(--spacing-2);margin-bottom:var(--spacing-3)}.tenant-acc-item{border:1px solid var(--border);border-radius:var(--radius-md);background:var(--bg-card);overflow:hidden;box-shadow:var(--shadow-sm)}.tenant-acc-item.inactive{opacity:1;border-style:dashed;background:color-mix(in srgb,var(--text-primary) 2%,var(--bg-card))}.accounts-action{padding:5px 10px;border:1px solid var(--border);border-radius:var(--radius-md);background:var(--bg-card);color:var(--text-secondary);font-size:var(--text-caption);cursor:pointer;transition:border-color .15s ease,color .15s ease,background .15s ease}.accounts-action:hover:not(:disabled){border-color:var(--accent);color:var(--accent);background:var(--accent-soft)}.accounts-action.danger{border-color:color-mix(in srgb,#c0392b 40%,var(--border));color:#c0392b}.accounts-action.danger:hover:not(:disabled){background:color-mix(in srgb,#c0392b 8%,var(--bg-card))}.accounts-inline-form{display:flex;flex-wrap:wrap;gap:var(--spacing-2);align-items:center;margin-bottom:var(--spacing-3);padding:var(--spacing-3);border:1px dashed var(--border);border-radius:var(--radius-md);background:var(--bg-subtle)}.accounts-inline-form input,.accounts-inline-form select{padding:6px 10px;border:1px solid var(--border);border-radius:var(--radius-md);background:var(--bg-card);font-size:var(--text-caption)}.solution-pick-row.compact{margin:0}.solution-pick-row{display:flex;flex-wrap:wrap;gap:var(--spacing-2);margin-top:var(--spacing-2)}.solution-pick{display:inline-flex;align-items:center;gap:6px;padding:4px 8px;border:1px solid var(--border);border-radius:var(--radius-md);background:var(--bg-card);font-size:var(--text-caption);cursor:pointer}.solution-pick code{color:var(--text-tertiary)}.accounts-table-wrap{overflow-x:auto}.accounts-table{width:100%;font-size:var(--text-caption)}.accounts-table th,.accounts-table td{white-space:nowrap;vertical-align:middle}.accounts-table tr.row-inactive{opacity:.55}.accounts-link-btn{padding:0;border:none;background:none;color:var(--accent);font-size:inherit;cursor:pointer;text-align:left;max-width:180px;overflow:hidden;text-overflow:ellipsis}.accounts-actions{display:flex;flex-wrap:wrap;gap:4px}.empty-cell{text-align:center;color:var(--text-tertiary)}.accounts-modal-backdrop{position:fixed;top:0;right:0;bottom:0;left:0;z-index:100;display:flex;align-items:center;justify-content:center;background:#00000059}.accounts-modal{width:min(420px,92vw);padding:var(--spacing-4)}.accounts-modal h3{margin:0 0 var(--spacing-3);font-size:var(--text-body)}.accounts-modal label{display:flex;flex-direction:column;gap:var(--spacing-1);margin-bottom:var(--spacing-3);font-size:var(--text-caption);color:var(--text-secondary)}.accounts-modal input,.accounts-modal select{padding:var(--spacing-2);border:1px solid var(--border);border-radius:var(--radius-md);background:var(--bg-card)}.accounts-modal-actions{display:flex;justify-content:center;gap:var(--spacing-2)}.accounts-section{margin-top:var(--spacing-4);padding-top:var(--spacing-3);border-top:1px solid var(--border)}.accounts-section:first-of-type{margin-top:var(--spacing-2);border-top:none;padding-top:0}.accounts-section-title{margin:0 0 var(--spacing-2);font-size:var(--text-body);font-weight:600}.accounts-empty{margin:0;padding:var(--spacing-3);color:var(--text-tertiary);font-size:var(--text-caption)}.tenant-accordion{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:var(--spacing-2)}.tenant-acc-head{display:flex;flex-wrap:wrap;align-items:center;gap:var(--spacing-2);padding:var(--spacing-2) var(--spacing-3)}.tenant-acc-toggle{flex:1;min-width:200px;display:flex;flex-wrap:wrap;align-items:center;gap:8px;padding:4px 0;border:none;background:none;text-align:left;cursor:pointer;font:inherit;color:inherit;min-height:44px}.tenant-acc-chevron{width:1rem;color:var(--text-tertiary)}.tenant-acc-name{font-weight:600}.tenant-acc-meta{font-size:var(--text-caption);color:var(--text-secondary)}.tenant-acc-actions{display:flex;flex-wrap:wrap;gap:4px}.tenant-acc-solutions{margin:0;padding:0 var(--spacing-3) var(--spacing-2);font-size:var(--text-caption);color:var(--text-tertiary)}.tenant-acc-body{padding:0 var(--spacing-3) var(--spacing-3);border-top:1px solid var(--border)}.accounts-table.compact{margin-top:var(--spacing-2)}.accounts-section-head{display:flex;flex-wrap:wrap;align-items:center;justify-content:space-between;gap:var(--spacing-2)}.accounts-breadcrumb{display:flex;flex-wrap:wrap;align-items:center;gap:6px;margin:0 0 var(--spacing-3);font-size:var(--text-caption);color:var(--text-tertiary)}.accounts-breadcrumb strong{color:var(--text-primary);font-weight:600}.accounts-bulk-bar{display:flex;flex-wrap:wrap;align-items:center;gap:var(--spacing-2);margin-bottom:var(--spacing-3);padding:var(--spacing-2) var(--spacing-3);border:1px solid color-mix(in srgb,var(--accent) 30%,var(--border));border-radius:var(--radius-md);background:color-mix(in srgb,var(--accent) 8%,var(--bg-card));font-size:var(--text-caption)}.accounts-empty-block{display:flex;flex-direction:column;align-items:flex-start;gap:var(--spacing-2);padding:var(--spacing-3)}.accounts-empty-block.compact{padding:var(--spacing-2) 0}.accounts-drawer-backdrop{position:fixed;top:0;right:0;bottom:0;left:0;z-index:120;background:#00000059}.accounts-drawer{position:absolute;top:0;right:0;width:min(400px,94vw);height:100%;margin:0;padding:var(--spacing-4);border-radius:0;overflow-y:auto;box-shadow:-8px 0 24px #0000001f}.accounts-drawer-head{display:flex;align-items:center;justify-content:space-between;gap:var(--spacing-2);margin-bottom:var(--spacing-3)}.accounts-drawer-head h3{margin:0;font-size:var(--text-body)}.accounts-drawer-form{display:flex;flex-direction:column;gap:var(--spacing-3)}.accounts-drawer-form label,.accounts-drawer-form fieldset{display:flex;flex-direction:column;gap:6px;margin:0;border:none;padding:0;font-size:var(--text-caption);color:var(--text-secondary)}.accounts-drawer-form input,.accounts-drawer-form select{padding:8px 10px;border:1px solid var(--border);border-radius:var(--radius-md);background:var(--bg-card);font-size:var(--text-caption)}.tenant-acc-toggle{min-height:44px}.mappings-layout{display:grid;grid-template-columns:minmax(280px,1fr) minmax(280px,1fr);gap:1.5rem;align-items:start}@media(max-width:900px){.mappings-layout{grid-template-columns:1fr}}.mappings-form label{display:flex;flex-direction:column;gap:.35rem;margin-bottom:.75rem;font-size:var(--text-body-sm)}.mappings-form input,.mappings-form select,.mappings-form textarea{padding:.5rem .65rem;border:1px solid var(--border, #ddd);border-radius:6px;font:inherit}.mappings-inline{display:flex;gap:.75rem}.mappings-inline label{flex:1}.mappings-form-actions{display:flex;justify-content:center;gap:.5rem}.mappings-form-actions button{padding:.45rem .9rem;border-radius:6px;border:1px solid var(--border, #ccc);background:var(--surface, #fff);cursor:pointer}.mappings-form-actions button[type=submit]{background:var(--accent, #2563eb);color:#fff;border-color:transparent}.mappings-list{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:.75rem}.mapping-row{border:1px solid var(--border, #e5e7eb);border-radius:8px;padding:.75rem;background:var(--surface, #fff)}.mapping-row.inactive{opacity:.55}.mapping-row-head{display:flex;align-items:center;gap:.5rem;flex-wrap:wrap}.mapping-priority{font-size:var(--text-caption);color:var(--muted, #6b7280)}.mapping-scope{font-size:var(--text-micro);padding:.1rem .4rem;border-radius:4px;background:#eef2ff;color:#3730a3}.mapping-scope.global{background:#f3f4f6;color:#374151}.mapping-kw{font-size:var(--text-caption);color:var(--muted, #6b7280);margin:.35rem 0}.mapping-preview{font-size:var(--text-body-sm);margin:0 0 .5rem;color:var(--text, #111)}.mapping-row-actions{display:flex;gap:.4rem;flex-wrap:wrap}.mapping-row-actions button{font-size:var(--text-caption);padding:.25rem .55rem;border-radius:4px;border:1px solid var(--border, #ccc);background:var(--surface, #fff);cursor:pointer}.mapping-row-actions button.danger{color:#b91c1c;border-color:#fecaca}.inquiry-ops-block{margin-top:var(--spacing-4);padding-top:var(--spacing-3);border-top:1px solid var(--border)}.inquiry-ops-block h3{margin:0 0 var(--spacing-2);font-size:var(--text-body-sm)}.inquiry-ops-form{display:flex;flex-wrap:wrap;gap:var(--spacing-2);margin:var(--spacing-3) 0;align-items:center}.inquiry-ops-form select,.inquiry-ops-form button{padding:6px 10px;border-radius:var(--radius-md);border:1px solid var(--border);font-size:var(--text-caption)}.inquiry-ops-form button{background:var(--accent);color:#fff;border-color:var(--accent);cursor:pointer}.inquiry-ops-list{list-style:none;margin:0;padding:0}.inquiry-ops-row{display:flex;align-items:center;justify-content:space-between;gap:var(--spacing-2);padding:var(--spacing-2) 0;border-bottom:1px solid var(--border);font-size:var(--text-caption)}.inquiry-ops-del{background:none;border:none;color:var(--text-secondary);cursor:pointer;font-size:var(--text-caption)}.inquiry-ops-sla-list{list-style:none;margin:var(--spacing-3) 0 0;padding:0}.inquiry-ops-sla-row{display:flex;flex-wrap:wrap;align-items:center;gap:var(--spacing-3);padding:var(--spacing-2) 0;border-bottom:1px solid var(--border);font-size:var(--text-caption)}.inquiry-ops-sla-row label{display:inline-flex;align-items:center;gap:6px}.inquiry-ops-sla-row input{width:56px;padding:4px 6px;border:1px solid var(--border);border-radius:var(--radius-sm)}.inquiry-ops-sla-row button{padding:4px 10px;border-radius:var(--radius-md);border:1px solid var(--border);cursor:pointer;background:var(--surface)}.settings-tabs{display:flex;flex-wrap:wrap;gap:0;margin-bottom:var(--spacing-4);border-bottom:1px solid var(--border)}.settings-tab{padding:10px 14px;border:none;border-bottom:2px solid transparent;border-radius:0;background:transparent;color:var(--text-secondary);font-size:var(--text-caption);margin-bottom:-1px;transition:color .15s ease,border-color .15s ease}.settings-tab:hover{color:var(--text-primary);background:transparent}.settings-tab.active{border-color:transparent;border-bottom-color:var(--accent);color:var(--accent);background:transparent;font-weight:600}.settings-status,.settings-error{font-size:var(--text-body-sm);color:var(--text-secondary)}.settings-error{color:var(--danger, #e85d5d)}.settings-panel{padding:var(--spacing-5);box-shadow:none}.settings-panel-head{display:flex;align-items:center;justify-content:space-between;gap:var(--spacing-3);margin-bottom:var(--spacing-3)}.settings-badge{font-family:var(--font-mono);font-size:var(--text-micro);text-transform:uppercase;letter-spacing:.06em;color:var(--text-tertiary);border:1px solid var(--border);border-radius:var(--radius-full);padding:2px 8px}.settings-note{margin:0 0 var(--spacing-4);font-size:var(--text-caption);color:var(--text-tertiary);line-height:1.5}.settings-table-wrap{overflow-x:auto;margin-bottom:var(--spacing-5)}.settings-table{width:100%;border-collapse:collapse;font-size:var(--text-body-sm)}.settings-table th,.settings-table td{padding:var(--spacing-2) var(--spacing-3);text-align:left;border-bottom:1px solid var(--border)}.settings-table th{font-family:var(--font-mono);font-size:var(--text-caption);color:var(--text-tertiary);font-weight:500}.settings-table tr.current-session{background:var(--accent-soft)}.mono-cell{font-family:var(--font-mono);font-size:var(--text-caption);color:var(--text-secondary)}.role-pill{display:inline-block;padding:2px 8px;border-radius:var(--radius-full);font-family:var(--font-mono);font-size:var(--text-micro);text-transform:uppercase}.role-pill.role-admin{background:#34fcff1f;color:var(--accent)}.role-pill.role-contributor{background:var(--bg-subtle);color:var(--text-secondary)}.role-pill.role-viewer{background:var(--bg-subtle);color:var(--text-tertiary)}.role-switcher{padding:var(--spacing-4);border:1px dashed var(--border);border-radius:var(--radius-md);margin-bottom:var(--spacing-4)}.role-options{display:flex;gap:var(--spacing-2);margin-top:var(--spacing-3)}.role-opt{padding:var(--spacing-2) var(--spacing-4);background:var(--bg-subtle);border:1px solid var(--border);border-radius:var(--radius-full);color:var(--text-secondary);font-family:var(--font-mono);font-size:var(--text-caption);text-transform:uppercase;transition:border-color .15s ease,color .15s ease,background .15s ease}.role-opt:hover{background:var(--bg-card)}.role-opt.active{border-color:var(--accent);color:var(--accent);background:var(--accent-soft);font-weight:500}.role-hint{margin:var(--spacing-3) 0 0;font-size:var(--text-caption);color:var(--text-tertiary)}.settings-actions-disabled{display:flex;gap:var(--spacing-2)}.settings-actions-disabled button{padding:var(--spacing-2) var(--spacing-4);border:1px solid var(--border);border-radius:var(--radius-md);background:var(--bg-subtle);color:var(--text-tertiary);font-size:var(--text-caption);cursor:not-allowed;opacity:.6}.area-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(220px,1fr));gap:var(--spacing-3)}.area-card{padding:var(--spacing-4);border:1px solid var(--border);border-radius:var(--radius-md);background:var(--bg-subtle)}.area-card-head{display:flex;align-items:center;gap:var(--spacing-2);margin-bottom:var(--spacing-2)}.area-card-head strong{flex:1;font-size:var(--text-body-sm)}.area-card-head code{font-family:var(--font-mono);font-size:var(--text-micro);color:var(--text-tertiary)}.area-dot{width:8px;height:8px;border-radius:50%;flex-shrink:0}.area-desc{margin:0 0 var(--spacing-2);font-size:var(--text-caption);color:var(--text-secondary);line-height:1.4}.alias-row{display:flex;flex-wrap:wrap;gap:4px;margin-bottom:var(--spacing-2)}.alias-chip,.keyword-chip{padding:2px 6px;border-radius:var(--radius-sm);background:var(--bg-card);border:1px solid var(--border);font-size:var(--text-micro);color:var(--text-secondary)}.area-meta{display:flex;justify-content:space-between;font-family:var(--font-mono);font-size:var(--text-micro);color:var(--text-tertiary)}.gov-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(200px,1fr));gap:var(--spacing-3)}.gov-card{padding:var(--spacing-4);border:1px solid var(--border);border-radius:var(--radius-md);background:var(--bg-subtle)}.gov-card-wide{grid-column:1 / -1}.gov-card h3{margin:0 0 var(--spacing-3);font-size:var(--text-caption);font-weight:600;color:var(--text-secondary)}.gov-card dl{margin:0}.gov-card dl>div{display:flex;justify-content:space-between;gap:var(--spacing-2);padding:var(--spacing-1) 0;border-bottom:1px solid var(--border);font-size:var(--text-caption)}.gov-card dt{color:var(--text-tertiary)}.gov-card dd{margin:0;font-family:var(--font-mono);color:var(--text-primary)}.keyword-row{display:flex;flex-wrap:wrap;gap:6px}.faq-list{margin:0 0 var(--spacing-4);padding:0;list-style:none}.faq-item{display:flex;gap:var(--spacing-3);padding:var(--spacing-3) 0;border-bottom:1px solid var(--border)}.faq-order{font-family:var(--font-mono);font-size:var(--text-caption);color:var(--accent);min-width:1.5rem}.faq-question{margin:0 0 4px;font-size:var(--text-body-sm)}.faq-meta{font-family:var(--font-mono);font-size:var(--text-micro);color:var(--text-tertiary)}.settings-link{font-size:var(--text-caption);color:var(--accent)}.auth-mode-row{display:flex;gap:var(--spacing-4);margin-bottom:var(--spacing-4)}.auth-mode-opt{display:flex;align-items:center;gap:var(--spacing-2);font-size:var(--text-body-sm);color:var(--text-secondary)}.auth-fields{display:grid;grid-template-columns:repeat(auto-fill,minmax(240px,1fr));gap:var(--spacing-3)}.auth-fields label{display:flex;flex-direction:column;gap:var(--spacing-1);font-size:var(--text-caption);color:var(--text-tertiary)}.auth-fields input{padding:var(--spacing-2) var(--spacing-3);border:1px solid var(--border);border-radius:var(--radius-md);background:var(--bg-subtle);color:var(--text-tertiary);font-size:var(--text-body-sm)}:root{--bg-base: #ffffff;--bg-subtle: #f3f7fc;--bg-card: #ffffff;--border: #d7e3f2;--text-primary: #0f172a;--text-secondary: #475569;--text-tertiary: #64748b;--accent: #1d6fd8;--accent-hover: #1557ad;--accent-soft: #e8f1fc;--status-progress: #1d6fd8;--status-done: #0d9488;--status-risk: #e11d48;--status-hold: #d97706;--status-progress-soft: rgba(29, 111, 216, .1);--status-done-soft: rgba(13, 148, 136, .1);--status-risk-soft: rgba(225, 29, 72, .1);--status-hold-soft: rgba(217, 119, 6, .1);--radius-sm: 8px;--radius-md: 12px;--radius-lg: 16px;--radius-xl: 24px;--radius-full: 9999px;--shadow-sm: 0 1px 2px rgba(0, 0, 0, .04);--shadow-md: 0 2px 8px rgba(0, 0, 0, .06);--shadow-lg: 0 8px 24px rgba(0, 0, 0, .08);--nav-width: 220px;--content-max-width: 1280px;--context-width: 300px;--workspace-width: 200px;--section-gap: 20px;--spacing-1: 4px;--spacing-2: 8px;--spacing-3: 12px;--spacing-4: 16px;--spacing-5: 24px;--spacing-6: 32px;--spacing-7: 48px;--spacing-8: 64px;--font-display: "Pretendard Variable", Pretendard, "Noto Sans KR", ui-sans-serif, system-ui, sans-serif;--font-body: "Pretendard Variable", Pretendard, "Noto Sans KR", ui-sans-serif, system-ui, sans-serif;--font-mono: "IBM Plex Mono", ui-monospace, monospace;--text-micro: 13px;--text-caption: 15px;--text-body-sm: 16px;--text-body: 17px;--text-body-lg: 18px;--text-h2: 22px;--text-h1: 26px;--text-title: 26px;--text-display: 32px;--lh-tight: 1.25;--lh-body: 1.55;--lh-relaxed: 1.65;--focus-ring: 0 0 0 2px var(--accent);--surface: var(--bg-card);--surface-elevated: var(--bg-subtle);--text-muted: var(--text-tertiary);--border-muted: var(--border);--color-text: var(--text-primary);--color-text-secondary: var(--text-secondary);--color-text-muted: var(--text-tertiary);--color-text-on-chrome: #ffffff;--color-fog: var(--text-tertiary);--color-slate-body: var(--text-secondary);--color-paper: var(--text-primary);--color-link: var(--accent);--color-arc-cyan: var(--accent);--color-signal-blue: var(--accent);--color-accent-blue: var(--accent);--color-status-green: var(--status-done);--surface-workspace: var(--bg-base);--surface-workspace-elevated: var(--bg-subtle);--surface-panel: var(--bg-card);--surface-panel-solid: var(--bg-card);--surface-panel-muted: var(--bg-subtle);--surface-panel-border: var(--border);--surface-panel-border-subtle: var(--border);--surface-chrome: var(--bg-subtle);--surface-chrome-elevated: var(--bg-subtle);--surface-chrome-border: var(--border);--radius-card: var(--radius-lg);--radius-pill: var(--radius-full);--glow-blue: var(--shadow-md);--glow-cyan: none;--glow-panel: var(--shadow-sm);--glow-answer: var(--shadow-md);--glow-answer-active: var(--shadow-lg);--glow-input: var(--shadow-sm);--glow-loading: 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.main-column{border-left:none}.main-column{display:flex;flex-direction:column;min-width:0;min-height:0;overflow-y:auto;background:var(--bg-base)}.ingest-page,.connectors-page,.knowledge-page,.settings-page{padding:var(--spacing-5);max-width:var(--content-max-width);width:100%;margin:0 auto}.viewer-top-nav{display:flex;align-items:center;gap:var(--spacing-2);flex-wrap:wrap}.viewer-nav-link{position:relative;display:inline-flex;align-items:center;gap:6px;padding:6px 12px;font-size:var(--text-caption);border-radius:var(--radius-md);border:1px solid var(--border);background:var(--bg-card);color:var(--text-secondary);text-decoration:none;white-space:nowrap}.viewer-nav-link:hover{color:var(--text-primary);text-decoration:none;border-color:var(--accent)}.viewer-nav-link.active,.viewer-nav-link.has-alert{border-color:var(--accent);color:var(--accent);background:var(--accent-soft)}.viewer-logout-btn{padding:6px 12px;border:1px solid var(--border);border-radius:var(--radius-md);background:var(--bg-card);color:var(--text-secondary);font-size:var(--text-caption);cursor:pointer}.viewer-logout-btn:hover{color:var(--text-primary);border-color:var(--accent)}.nav-unread-badge{min-width:16px;height:16px;padding:0 4px;border-radius:999px;background:var(--accent);color:#fff;font-size:var(--text-micro);font-weight:700;display:inline-flex;align-items:center;justify-content:center}.panel{background:var(--bg-card);border:1px solid var(--border);border-radius:var(--radius-lg);box-shadow:var(--shadow-sm)}.mono-label{font-family:var(--font-mono);font-size:var(--text-micro);letter-spacing:.06em;text-transform:uppercase;color:var(--text-tertiary)}.page-header h1{color:var(--text-primary);font-weight:600;font-size:var(--text-h1);letter-spacing:-.02em}.page-desc{color:var(--text-secondary)!important}.skeleton{background:linear-gradient(90deg,var(--bg-subtle) 0%,#f0f0f0 50%,var(--bg-subtle) 100%);background-size:200% 100%;animation:shimmer 1.2s ease-in-out infinite;border-radius:var(--radius-md)}@keyframes shimmer{0%{background-position:200% 0}to{background-position:-200% 0}}@keyframes pulse-dot{0%,to{opacity:1}50%{opacity:.4}}.app-shell.admin-theme-dark{--bg-base: #12151a;--bg-subtle: #1a1f27;--bg-card: #1e2430;--text-primary: #e8eaed;--text-secondary: #b0b6c0;--text-tertiary: #8a919c;--border: #2c3440;color:var(--text-primary);background:var(--bg-base)}.app-shell.admin-theme-dark .main-column,.app-shell.admin-theme-dark .sidebar{background:var(--bg-base)}.human-request-form>.human-request-submit,.human-request-form>button.human-request-submit{align-self:center}.human-request-card>.human-request-new-chat{display:block;margin-left:auto;margin-right:auto}.srp-reply-actions,.settings-actions-disabled{justify-content:center}